Privacy Policy – Thermohood™

Last Updated: 4/4/2025

This Privacy Policy explains how Thermohood™ (the “Site” or “we”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

Contact Us

For questions about our privacy practices or to file a complaint:
📧 Email: thermohood.shop@gmail.com
🌐 Website: https://thermohood.shop

Information We Collect

1. Device Information

• Purpose: Optimize site performance, analyze usage, and improve your experience.

• Source: Automatically collected via cookies, log files, and tracking technologies.

• Data Collected:

  • Browser type & version

  • IP address

  • Time zone

  • Cookies & browsing behavior

  • Pages/products viewed

2. Order Information

• Purpose: Process payments, fulfill orders, prevent fraud, and communicate with you.

• Source: Provided by you at checkout.

• Data Collected:

  • Name, email, shipping & billing address

  • Payment details (processed securely via Shopify Payments)

  • Order history

3. Customer Support Data

• If you contact us, we may collect additional information to assist with your inquiry.

How We Share Your Information

We only share data with trusted partners to operate our business:

• Shopify – Powers our online store (Shopify Privacy Policy)

• Payment Processors – Secure transaction handling (e.g., Stripe, PayPal)

• Shipping Carriers – For order fulfillment (e.g., USPS, FedEx)

• Legal Compliance – If required by law (subpoenas, fraud prevention, etc.)

Behavioral Advertising

We use Google Analytics and Shopify Audiences to deliver targeted ads.

• Opt-Out Options:

  • Google Analytics

  • Network Advertising Initiative (NAI)

Minors

Our website is not intended for users under 16. We do not knowingly collect data from children. Parents/guardians may contact us to request deletion of any collected information.

Your Rights

GDPR (EU Residents)

• Access, correct, or delete your data

• Object to automated decision-making

• Withdraw consent where applicable

CCPA (California Residents)

• Request disclosure of collected data

• Request deletion of personal information

• Opt-out of data sales (we do not sell data)

To exercise these rights, contact us at thermohood.shop@gmail.com

Cookies

We use cookies to enhance your experience:

• Necessary Cookies – Enable core site functions (checkout, security)

• Analytics Cookies – Track site performance

• Advertising Cookies – Personalize ads

Manage Cookies: Adjust browser settings or visit All About Cookies.

Data Retention

We retain order and account data unless you request deletion.

Changes to This Policy

We may update this Privacy Policy periodically. Check the “Last Updated” date for the latest version.

Complaints

For any privacy-related concerns, contact us at:
📧 thermohood.shop@gmail.com